Frequently asked questions

Every kit includes a premium printed canvas with a 4 cm gallery-wrap border (ready to hang without a frame), all the rhinestones you need to complete the design, an applicator pen, a wax tray, and a tube of B7000 professional adhesive. Everything is included. You do not need to buy anything extra.

Similar but not the same. Classic diamond painting uses a sticky canvas with a pre-set grid. Our kits use a freestyle approach with B7000 adhesive, so you have more control over where you place each stone. The result looks bolder, more textured, and more like real wall art.

B7000 creates a permanent bond. Once the glue cures (24 to 48 hours), the stones are fixed for good. A sticky canvas can lose its grip over time, especially in warm rooms. The precision tip on the B7000 tube also lets you be more deliberate and accurate with your placement.

No. The canvas has a 4 cm gallery-wrap border, which means the edges are clean and finished. It looks great hung directly on the wall without a frame.

Most people finish in 3 to 6 hours spread over a few sessions. It is a relaxing activity, not a race. Many people do it while watching TV or listening to a podcast.

Yes. That is exactly who it is designed for. If you can hold a pen, you can do this. No creative experience is needed.

After the glue has fully cured (24 to 48 hours), the stones are very secure. If the canvas needs cleaning, use a soft dry brush or a lint-free cloth. Do not spray water or cleaning products directly on the surface.

Orders are packed and shipped within 1 to 3 business days of payment. You will receive a confirmation email with a track and trace link once your order is dispatched.

Yes. Shipping is free on all orders within the Netherlands. For orders to Belgium, Germany, or the rest of Europe, shipping costs are calculated at checkout before you pay.

You have 24 hours from the time of purchase to request a change or cancellation. After that, your order will already be in processing. Email us at hello@creativesolace.com as quickly as possible if you need to make a change.

Contact us at hello@creativesolace.com within 24 hours of placing your order. If your package has already been shipped, we are not able to redirect it.

Take a photo of the damage and email it to hello@creativesolace.com within 72 hours of delivery. Include your order number. We will arrange a replacement or refund at no cost to you.

Note: minor dents to the outer box that do not affect the product inside do not qualify for replacement.

Yes. Under EU consumer law you have the right to return your purchase within 14 days of delivery, without giving a reason. The kit must be unused and in its original packaging with the B7000 seal intact. Return shipping costs are your responsibility.

Email hello@creativesolace.com with your order number to start a return. See our Shipping and Returns page for full details.

None at all. Our workshops are designed for people who have never painted or bedazzled before. We guide you through everything step by step.

Click the Book a Workshop button on our website and fill in the short form. We will get back to you within 24 hours to confirm availability and details.

Yes. We specialise in private events for birthdays, bachelorette parties, and corporate team sessions. Fill in the quote form or email us at hello@creativesolace.com and we will put together a custom package.

We can come to your home, your venue, or a location of your choice anywhere in the Netherlands. For some open public workshops we host at our own venue. The exact location is always confirmed when you book.

Paint and Sip: 6 to 25 people. Bedazzle and Sip: 6 to 20 people. Private events and corporate sessions can be customised based on your group size. Contact us for larger groups.

Your ticket is sent to your email address immediately after purchase. It includes a unique code and a QR code. Bring it on your phone or print it out. We scan it at the door.

Workshop and event tickets are non-refundable once purchased, unless the event is cancelled by Creative Solace. If we cancel, you will receive a full refund within 14 days.

If you booked via our quote form and can no longer attend, email us as soon as possible and we will do our best to find an alternative date.